Drinkwater Florist
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Returns & Exchanges

To provide you with the best possible service, you can cancel your order at anytime prior to shipping by calling us. However, if your gift is en route or delivered, we will be unable to cancel the order.

Flowers & Perishable Products
If you have received a defective product, we will replace that product to your satisfaction. To receive replacement product, please call us at 603-926-4181 within 24 hours of receipt. However, please note that the product must have been properly cared for per the floral care instructions provided to have a replacement provided.

Unique Items
Unique items that are non-perishable may be returned for any reason, for a full refund (within 10 days of receipt of the item) provided the items are returned unopened with the original packing materials and documentation.

Please note that we can refund shipping fees only if the return is a result of our error. Otherwise, you will receive a full refund for the cost of the unique item, but the original and return shipping fee will not be refunded. To return an item, please call us at 603-926-4181.

We'll notify you via e-mail of your refund once we have received and processed the returned unique item. You can expect a refund, in the same form of payment originally used for purchase, within seven to fourteen days of our receiving your return.

All sales of arrangements are final.

Drinkwater Flowers